Privacy policy
PRIVACY POLICY
Last Updated: June 12, 2026
NARATI, operated by C&H Solutions LLC, operates this website and online store. We are committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following information:
• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Purchase history
• Customer service communications
• Device information
• IP address
• Browser information
• Website usage information
How We Collect Information
We collect information:
• Directly from you when you place an order, create an account, or contact us
• Automatically through cookies and similar technologies
• Through Shopify and service providers that help us operate our business
• Through marketing and advertising partners where permitted by law
How We Use Your Information
We use your information to:
• Process and fulfill orders
• Provide customer support
• Process payments and refunds
• Arrange shipping and delivery
• Improve our products and services
• Personalize your shopping experience
• Prevent fraud and unauthorized transactions
• Communicate regarding orders and account activity
• Comply with legal obligations
Marketing Communications
We may send promotional emails regarding products, promotions, and updates.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Even if you unsubscribe from marketing communications, we may still send transactional emails related to your orders, account activity, or customer service requests.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and enhance your shopping experience.
You may disable cookies through your browser settings, although some features of the website may not function properly.
How We Share Information
We may share your information with:
• Shopify
• Payment processors
• Shipping carriers
• Customer service providers
• Marketing service providers
• Analytics providers
• Legal authorities when required by law
We do not sell your personal information to third parties for monetary compensation.
Information may also be shared when necessary to:
• Complete transactions
• Prevent fraud
• Protect our rights and property
• Comply with legal obligations
Shopify Services
Our store is hosted by Shopify. Shopify may collect and process certain information necessary to operate the store, process transactions, and provide services.
For additional information regarding Shopify's privacy practices, please visit:
Data Security
We implement reasonable security measures designed to protect your information.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to:
• Provide our services
• Complete transactions
• Comply with legal obligations
• Resolve disputes
• Enforce our policies
Your Privacy Rights
Depending on your location, you may have rights to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Request a copy of your information
• Opt out of certain marketing activities
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children under 16 years of age.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
NARATI
Operated by C&H Solutions LLC
Email:
naratiusa@gmail.com
Mailing Address:
382 N Lemon Ave #195
Walnut, CA 91789
United States